Requisition Id: #1405
Roles & Responsibilities
The purpose of this position is to provide support to the Achievement Tutoring Program (ATP) constituents, including education administrators and staff, community members, education partners, and the families of Arizona students. This customer service position will report to a call center unit with high volume contact with the public and with tasks that frequently change, including, but not limited to participating in development of RFPs, serve as a link between contractors and the ATP, ensuring two-way information flows between states and vendor, coordinate state partners in their involvement in development activities and/or meetings, coordinate Local Education Agencies (LEAs) interaction with ATP contractors, and document significant events that occur in the day to day and ongoing work of ATP or scope of work changes with our contractors. This position will support coordination and clarification of all vendor business requirements and vendor technical requirements for the testing contract, and this position will communicate or meet regularly with the ADE Contracts Manager to ensure schedule and deliverables. This position will confirm that all work invoices by the vendor was completed per contract and to the Academic Standards' satisfaction and will assist in creating documents to help support the ATP.
The primary duties for this position include the following:
Skills Required
This is a full-time in-office position and requires candidate to be in -office Monday through Friday, from 8AM through 5PM, except State holidays.
Skills Preferred - Program management certification (PMP), highly desired.
Experience Required - Knowledge of: - Local education agencies (LEAs) organization - Agency wide initiatives - RFPs - Contract management and/or project management - Business and technical requirements - Event coordination
Experience & Education Preferred - Program management certification (PMP), highly desired.
Education Required - Credentials related to program management, contract management, or public management. Requires a Bachelor's degree or 3 years experience in a related field
Additional Information
This is an on-site position (100% in-office), candidate is expected to report on time to the Phoenix office, Monday-Friday, 8AM through 5PM, except State holidays. One year assignment from start date, with possibility to change at any time, including extension. Applicants must be currently authorized to work in the United States on a full-time basis. Backgrounds required (cannot start pending): 7-year national, criminal, sex offender.