• PHOENIX, AZ
• Salary: per hour
• Contract

We are seeking an experienced IT Asset Management Specialist to join our team. In this role, you will be responsible for managing and maintaining the lifecycle of IT assets, including inventory management, compliance reporting, deprovisioning, and support services. You will work with a cross-functional team to ensure all assets are tracked accurately and efficiently, and that compliance standards are met.

Key Responsibilities:

• Manage the full lifecycle of IT assets (hardware, software, telecom) from procurement through disposal.
• Maintain accurate inventory records and ensure assets are properly tracked in the system.
• Conduct regular audits of IT assets to ensure data integrity and compliance with policies.
• Develop and manage processes for warranty repairs, asset recycling, and deprovisioning.
• Coordinate with internal teams to ensure timely provisioning of equipment for new hires and decommissioning of equipment for offboarding employees.
• Support reporting needs for software license compliance and IT governance.
• Provide support and training to staff on asset management processes and tools.
• Ensure timely and accurate record-keeping of all asset-related activities.

Requirements:

• 3+ years of experience in IT asset management or related field.
• Strong knowledge of asset lifecycle management and inventory control.
• Experience with IT asset management software (e.g., ServiceNow, ManageEngine, Snipe-IT, or similar).
• Familiarity with compliance frameworks (COBIT, ITIL) and best practices.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaborate with remote teams.

Preferred:

• Experience working in environments managing 1,000+ IT assets.
• Certification in IT Asset Management (CAMP, CSAM, or similar) is a plus.

Prescreening questions:  Please answer these questions as part of your application to be considered for this role.

1. Describe your experience managing the lifecycle of IT assets.

   • What steps do you typically follow in tracking, maintaining, and disposing of IT assets?

      

2. What IT asset management tools have you used (e.g., ServiceNow, ManageEngine, Snipe-IT)?

   • How proficient are you with each, and what specific tasks have you performed using these tools?

      

3. Have you been involved in conducting regular audits of IT assets?

   • Please describe the scope and frequency of audits you’ve managed, and any discrepancies you’ve identified and resolved.

      

4. How do you ensure compliance with IT asset management policies?

   • Can you provide an example of how you handled a situation where assets or software licenses were non-compliant?

      

5. Have you implemented processes for warranty tracking, disposal, or deprovisioning?

   • What tools or workflows did you use to streamline these processes?

      

6. Describe a time when you collaborated with cross-functional teams (IT, procurement, etc.) to manage IT assets.

   • How did you coordinate activities between teams, and what was the outcome?

      

7. How do you stay updated with best practices in IT asset management and industry standards?

   • Have you applied any specific frameworks (COBIT, ITIL, etc.) in your work?

      

8. What volume of IT assets have you managed in previous roles?

   • Can you provide an estimate of the number of assets you’ve handled (e.g., hardware, software, licenses)?