• PHOENIX, AZ
• Salary: $90,000 - $114,000 per year
• Full time Contract

Requisition Id: #139060

An Adobe Experience Manager (AEM) Support Engineer provides technical expertise to maintain, troubleshoot, and optimize AEM implementations. 

Key responsibilities include:
•    System Support: Monitor and resolve technical issues related to AEM, including performance, scalability, and configuration challenges.
•    Development Assistance: Collaborate with developers to implement and test new AEM features, components, and templates.
•    Upgrades and Patching: Manage AEM upgrades, patches, and version updates to ensure system security and functionality.
•    Performance Optimization: Analyze and enhance AEM system performance, ensuring efficient content delivery and system stability.
•    User Support: Assist content authors and end-users in resolving application-related issues and providing guidance on best practices.
•    Integration Management: Troubleshoot and maintain integrations with third-party tools and APIs.
•    Documentation: Maintain detailed technical documentation for processes, configurations, and issue resolution.
 

Required Skills: Strong knowledge of Adobe Experience Manager, Java/J2EE, content management concepts, and web technologies (HTML, CSS, JavaScript). Problem-solving, communication, and organizational skills are essential.
This role is vital for ensuring the seamless operation of an organization's AEM platform and supporting business goals through robust content management.