• PHOENIX, AZ
• Salary: $110,000 - $127,000 per year
• Full time Contract

Requisition Id: #139063

Job Overview: 

We are seeking an experienced SharePoint Online Specialist & Technical Writer to join our team. This role is a blend of technical expertise and communication skills, focusing on building, documenting, and training employees on SharePoint Online Intranet solutions. The ideal candidate will have a strong background in SharePoint Online, experience in creating technical documentation, and the ability to train non-technical staff on how to use the platform efficiently.

Key Responsibilities:
•    SharePoint Online Development & Management:
o    Work with cross-functional teams to gather business requirements and translate them into SharePoint functionality.
o    Work with lists, libraries, permissions, and Power Platform solutions within SharePoint Online.
o    Ensure best practices are followed in the architecture, design, and development of SharePoint solutions.
•    Technical Writing & Documentation:
o    Develop and maintain detailed documentation, including user guides, functional requirements, and technical manuals for SharePoint Online solutions.
o    Write clear, concise, and well-organized training materials and operational procedures.
o    Create FAQs, knowledge base articles, and other relevant resources for end-users.
•    Training & Support:
o    Conduct training sessions (in-person or virtual) for employees on how to effectively use SharePoint Online Intranet sites.
o    Develop training materials such as tutorials, videos, and presentations to assist users in adopting the platform.
o    Provide ongoing support and troubleshooting for users, addressing their SharePoint-related queries and issues.
•    Collaboration & Communication:
o    Collaborate with stakeholders to understand business needs and align SharePoint solutions accordingly.
o    Work with the SharePoint project team by ensuring effective communication between technical and non-technical teams.

Required Qualifications:
•    Proven experience in SharePoint Online site management.
•    Strong technical writing skills, with experience in creating documentation and training materials.
•    Familiarity with permissions within SharePoint.
•    Ability to translate technical concepts into easy-to-understand language for non-technical audiences.
•    Experience in conducting employee training, both in-person and virtually.
•    Excellent organizational skills with a strong attention to detail.

Preferred Qualifications:
•    Experience with Microsoft Power Automate, PowerApps, and other Office 365 tools.
•    Knowledge of SharePoint security best practices, governance, and compliance.
•    Experience working in an agile project management environment.
•    Prior experience in developing intranet solutions for medium to large organizations.

Soft Skills:
•    Strong communication skills, both verbal and written.
•    Ability to work independently and as part of a team.
•    Flexibility and adaptability working with shifting priorities.