• Phoenix, Arizona
• Salary: $30000 - $31000 per hour
• Full time Contract

Requisition Id: #1482

This is a hybrid role and open in 4 locations

Roles & Responsibilities

• Greet clients/public and assess purpose of office visit. Make referrals for DES and community resources. 
• Assist clients to prepare for the application process, Register application and check for prior client history in AZCCATS, Manage a high volume of incoming calls. 
• Route calls and messages to appropriate staff, Photocopy information submitted by client for eligibility process. 
• Direct client and information to the assigned/ appropriate case manager, Open, date stamp and distribute all mail (US./Inner office/scanned/emailed/fax) 
• Prepare outgoing mail according to office procedures.