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• Be the contact person responsible for overseeing the implementation of the ATP; interact with the test contractors and all LEA Test Coordinators to ensure a successful implementation of the contract. 
• Will track LEA participation including collecting and organizing Test Coordinator forms. 
• Will coordinate meetings as needed including weekly calls, committee meetings, and will participate in weekly combined contractor calls. 
• Will work with the Academic Standards and Assessment team to ensure weekly tasks are completed. 
• Create documents to support the needs of ATP as needed. 
• Ensure the two-way information flow between Academic Standards and vendor. 
• This might include researchers and pertinent experts. Located at the agency's South campus and on the same building and area as executive leadership, this position will be part of a standard office environment and will be 100% on-site, where expected dress-code is business and business-casual (no jeans).

• Project Management: Credentials related to program management, contract management, or public management; Apply PM principles and tracking to ensure full control of schedules, timetables, and budgets, to include website updates. 
• Computer: High-level of PC proficiency and familiarity with a call center environment; must be competent with Microsoft Office suite (Outlook, Excel/Word/PPT, Teams, etc.); multi-monitors 
• Skills in: - Multi-tasking - Effective time management - Problem solving strategies - Program planning - Development and self-motivation to execute appropriate project by deadline - Excellent business-professional verbal, interpersonal, and written communication skills, including active listening - Team-building and working effectively with a variety of individuals 
• Ability to: - Communicate complex information to a variety of individuals, using both written and verbal forms of communication, in a clear and precise manner - Manage multiple projects - Focus on details but not lose sight of the big picture - Apply systems thinking

• Strong analytical and documentation skills. 

• Experience with software development life cycle processes.

 • Excellent communication and interpersonal skills. 

• Ability to handle sensitive data with a high level of security and confidentiality. 

• Experience in coordinating and overseeing large, complex projects. 

• Familiarity with data warehouses, data analytics, data management, quality assurance, and medical economics is a plus

• Support the organization’s key business processes and applications, recommending business process redesign where applicable.

• Develop Business Requirements Documents to support the creation of enterprise-level reports and tools. 

• Perform analysis, gather, and document project requirements, and ensure communication with all stakeholders. 

• Coordinate and provide project oversight for multiple large, complex projects, including new system development and updates to existing systems.

• Ensure adherence to software development life cycle processes. 

• Maintain effective verbal and written project communication among all project personnel. 

• Handle sensitive data daily, ensuring proper data security oversight. 

• Collaborate with agency staff to understand and document business processes.

• Act as the primary liaison between the ISD department and multiple business units. 

• Maintain business systems standards by applying project management methods, tools, and processes. 

• Ensure all work is performed in accordance with documented and approved policies, procedures, and best practices. 

• Attend and participate in project and non-project related meetings. 

• Provide input for process improvements to documented policies and procedures, task orders, and vendor contracts.

Experience Required:

• Experience with business requirement development for reporting tools such as Tableau, Power BI, or Cognos. 

• Experience as an Analyst in the Health Insurance, Medicaid, or Medicare field is highly preferred.

The Technical Business Analyst’s primary objective is helping business customers implement technology solutions in a cost-effective and technically feasible way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators, and partners. Candidates submitted for technical business analysis roles at ADE IT must have excellent communication skills with both technical and non-technical audiences and must have expertise working on SCRUM teams in Agile environments 

• Understand what business units (internal customers) do, how goals are accomplished, and key process dependencies that may exist; participate in the QA process by understanding the implementation and helping to define test cases based on user requirements; support development teams in obtaining clarification of requirements/features from business units in a timely manner to avoid delays in the development cycle
• Identify, document, and communicate complex requirements across systems and business domains using ADE IT specified formats to ensure continuity of requirement documents across projects 
• Prepare business process maps, high-level workflows, use cases, functional specifications, wireframes, process flow diagrams, identify/suggest feature requirements, develop user stories, and report mock-ups; identify business processes for redesign; determine how to improve existing business process; identify modifications to automated processes 
• Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements, as well as facilitate backlog grooming and sprint planning 
• Understand the integration of processes across domains, scope, charter, and plans 
• Other duties as assigned as related to the position

• Strong knowledge, skill, and experience associated with analysis of business processes of IT system applications, including system design and implementation in a full life cycle project development arena 
• Work with complex requirements across systems and business domains using specified formats to ensure continuity of requirement documents across projects
• Proficiency in facilitating backlog grooming and sprint planning 
• Experience working on an Agile/Scrum team 
• Experience gathering requirements for API rules 
• How to read and / or write basic SQL statements 
• Relational databases and database structures 
• Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements
• Develop and maintain Agile Product Backlogs 
• Experience generating requirements from business units and using business requirement documents
• Process improvement, workflow, benchmarking, and/or evaluation of business processes required
• Strong experience in eliciting, detailing, documenting, and validating requirements
• Strong understanding of lean methodologies like Agile, Scrum as well as Waterfall 
• Team leadership and design session facilitation 
• Strong customer service principles and practices 
• Effective listening skills, problem analysis, and resolution 
• Strong interpersonal, presentation, oral, and written communication skills 
• Experience with analytical, research, and statistical methods 
• Demonstrated proficiency in typing and vocabulary in technology 
• Understand the integration of processes across domains, scope, charter, and plans 
• Proven strong problem-solving skills, troubleshooting, and root-cause analysis 
• Adept at communicating the business directive, goals, and needs to the technical team and serving as a client interface for managing user expectations and achieving client satisfaction 
• Expertise in establishing proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits 
• Intermediate / advanced skill in using Microsoft Outlook, Word, and Excel 
• Operate successfully in a strong team environment 
• Focus and guide self and team members in accomplishing work objectives 
• Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict 
• Maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization 
• Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed 
• Use discretion, make sound decisions, and maintain confidentiality 
• Employ structured development methodologies 
• Synthesize various sources of information together into a clear and coherent document, process, or procedure.
• Respectfully question ideas and share a point of view with others in support of the business requirements

Pay Range - $44k to 58k

• Communicate effectively with internal staff at all levels, other state agency staff, and vendors;
• Write and speak with clarity and effectiveness;
• Professional demeanor; Strong analytical skill in researching and reviewing financial data;
• Microsoft Excel & Word, Google Sheets and Docs
• Oral and written communication skills
• Administrative skills
• Interpersonal skills